Welcome to Lightnladder Client Services. Whether you require updates on an active order, shipment tracking information, or personalized styling recommendations for our Sculptural Vases, Ambient Candle Holders, and Minimalist Tissue Covers, our dedicated team is here to assist you.
We are devoted to curating collections that infuse your interiors with artistic refinement. Delivering an exceptional customer experience is paramount to us, and we strive to make your journey with our brand as flawless as the aesthetics of our products. Please connect with us using your preferred method below.
Client Support Inquiries
To help us serve you more efficiently, please include your Order Number in your initial correspondence. This enables our support specialists to swiftly access your account details and provide a precise, timely resolution.
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Email Support: support@lightnladder.com (Our representatives aim to respond to all written inquiries within 24 business hours.)
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Phone / SMS Text: +1 (424) 348-7408
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Hours of Operation: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Corporate Identity & Operating Entity The Lightnladder digital storefront and brand operations are officially owned and managed by our registered corporate entity:
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Legal Entity: Vicksburg A.S. LLC
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Corporate Headquarters: 1701 S Santa Fe Ave, Los Angeles, CA 90021, United States
